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EEC certification request
1) Buying online
Purchases made on Supersprint.com are regulated, although not expressly provided for by the following terms of purchase, by Dlgs no. 185, 22 May 1999 on the protection of consumers in respect of distance contracts and the Dlgs. 9 April 2003 no. 70 relating to electronic commerce.
The articles on our site can be purchased, as long as products are on stock, to whom turned 18. For delivery of your purchases you can choose the place of your most comfort: at home, at work or at another person.
All agreed prices are meant to the current terms of sales. Supersprint.com reserves the right to modify its price list without notice.
3) Product technical specification
The features of the products are indicated on the on line catalogue and are visible during the compilation of the order. Supersprint.com shows the products in the most truthful and careful manner possible. The display of the colors could undergo variations because of the monitor , so the vendor cannot guarantee that the colors of the products are reproduced on the screen in truthful manner.
Supersprint reserves the right to change product descriptions, product finishing and dimensioning specifications, pricing and model applications at any time without prior notice.
are counted based on weight and quantity of products and on the basis of the destination.
The total amount of the order will be visible before proceeding with the confirmation.
Orders are processed once received.
The courier will deliver the goods directly to the address given at the time of purchase.
If delivery did not occur successfully (if the client is absent at the time of delivery), the customer will be contacted by our customer service as soon as possible, taking agreements directly with the customer. Supersprint.com is not responsible for any delays attributable to the fault of the shipper.
Once recived the package, please check:
- The number of packages listed on the waybill is actually the one delivered;
- That the package is intact and undamaged, any disputes must be reported to the courier stating that the consignment note signed by the recall, the word "Withdrawn subject to scrutiny", if the package is considered delivered correctly.
The commitment that Supersprint.com aims is to operate as accurately as possible, however, could inadvertently run into inaccuracies or technical inaccuracies or factual and / or typographical errors character.
Supersprint.com reserves the right to make changes and modifications to the site whenever this is necessary without any warning.
Supersprint.com does not guarantee that the information contained in your site conform to the jurisdiction of each country or that products displayed on the site are permitted for sale in all jurisdictions.
6) Returns and refunds
Right of withdrawal and procedures.
The buyer of the products Supersprint.com may withdraw unconditionally from the purchase contract to the following conditions:
- the right of withdrawal must be exercised within 10 working days from receipt of goods by sending letter with acknowledgment of receipt at the following address:
Supersprint S.r.l. (con unico socio)
Via Pisa, 24 - 46100 Mantova
Tel. ++39 0376 2671 - Fax ++39 0376 263290
Supersprint.com will repay the sum paid to the purchaser for the purchase of products and shipping costs (excluding the cost incurred in returning the property) with the notification of withdrawal should be provided the following data:
. number and date of the invoice;
. in the event of a partial withdrawal description and quantity of products that are returning;
. bank on which to obtain the transfer of reimbursement.
- The buyer who exercised his right of withdrawal must within 15 days of receipt of goods arrange for its return (in whole or in part) by ordinary parcel post.
The reimbursement of the sum will be made with the form chosen and free of charge within 15 days of the return of goods, after checking their state. In particular, we require that the product returned:
. is intact, new and unused;
. has not undergone any type of damage;
. still in its original packaging.
All of the returns are bubject to a restocking fee.
All of the claims must be forwarded and submitted to
7b) Applicable Law and Competent Court
The management of any complaints is governed by Italian law. For disputes arising from the interpretation and /or execution of purchase contracts the jurisdiction of Mantua is exclusively competent.
Supersprint.com treats personal data of their customers in compliance with the requirements of the Legislative Decree 196/2003. Personal data are processed in the normal activities exclusively to process the order and if a problem arises to contact the buyer. As required by the rules, you may obtain confirmation of the existence or otherwise of their personal data and that these are being communicated in a clear. The interested party may also request the cancellation, change in an anonymous or block of data processed, for legitimate reasons, the treatment itself.
WHAT IS A COOKIE?
Cookies are small text files that are stored on the User’s device when visiting a website. On each subsequent visit cookies are re-sent to the site that originated them (first-party cookies) or to another website that recognises them (third party cookies). Cookies are useful because they allow websites to identify the user’s device. They have several functionalities, such as allowing the visitor to surf efficiently through pages, recalling bookmarked websites and, in general, improving the web browsing experience. Based on their function and purpose, cookies are grouped into technical cookies, profiling cookies and third-party cookies.
Technical cookies have the purpose to enable functions that are necessary to fully use all the features of the WEBSITE.
These cookies allow to activate procedures which are based on several steps (subsequent pages, i.e. a contact request), allow to track the user’s preferences, in relation to the WEBSITE content to view, and to functionalities to activate or deactivate.
This type of cookies are also used to record the user’s choice in relation to accepting cookies from the website.
Essential cookies cannot be disabled when using the Website’s features.
Technical cookies also include those cookies which are used to statistically measure accesses and visits to the website, also called “analytics”. These cookies are used for statistical purposes only, to collect aggregate data, and do not allow the identification of the user.
Profiling cookies have the purpose to provide a better user experience on the WEBSITE, by suggesting content that corresponds to the user’s preferences selected during navigation, based on viewed content and other user-related parameters.
Users can choose to disable single cookies of the WEBSITE by selecting the appropriate settings on their browser.
In this case, users might not be able to use all features of the WEBSITE.
THIRD PARTY COOKIES
The WEBSITE uses external features or contains links to external websites, for the purpose to provide better integration with third-party websites of common use, and a better social experience within the WEBSITE (i.e. Facebook, Google etc. sharing buttons).
HOW TO DISABLE COOKIES IN THE MOST COMMON BROWSERS
Select Tools in the menu bar
Click on Internet Options
Select the General tab, under “Browsing history”, and click on “Clear”
Select Tools in the menu
Click on Options
Select the Privacy panel
Click on “Clear now”
Click on “Clear private data now”
Click in the menu
Click on “Options”
Click on “Under the Hood”
Click on “Content settings” in the Privacy section
Click on “Clear browsing data”
Select the Safari settings menu (top right in the browser) and click on Preferences
In the panel, select “Security” (lock-shaped icon)
Click on “Never” under “Accept cookies”
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