Supersprint exhaust products are covered by a warranty valid for 36 months from the date of delivery. This warranty applies exclusively to defects in materials and workmanship and is valid only for the original purchaser.
In the event of a defect, the customer is required to notify our warranty department promptly by emailing
sales@supersprint.com. The written claim will be recorded and forwarded to our Technical Department. All accompanying information—such as a detailed description of the issue and photographs of the defective part—will be carefully reviewed to assess the validity of the claim.
Should any issues arise during the installation process, customers are encouraged to contact us for support by emailing
sales@supersprint.com.
Order Cancellation Policy
Requests to cancel an order (i.e., withdrawal of ordered exhaust components) must be submitted in writing to
sales@supersprint.com prior to the dispatch of the shipment from our facility. A Refund Authorization (RA) must be requested at this time.
Upon receipt of the cancellation request, Supersprint will evaluate the justification provided before issuing any form of credit. Supersprint reserves the right to apply restocking and repackaging fees, which will be assessed on a case-by-case basis. These fees will be deducted from the original payment and communicated to the customer accordingly.
Right to Cancellation – Exceptions
The right to cancel may be denied under the following circumstances:
- If the product involves the manufacture and supply of “custom” or made-to-order items, identified on our website (www.supersprint.com) as “available upon request”;
- If the exhaust components are damaged due to improper installation by unqualified or non-skilled personnel;
- If the products have been modified, altered, or misused in any way without prior written authorization from Supersprint.
To assist our Technical Department in accurately evaluating claims, customers must provide comprehensive photographic (or video) documentation via email to
sales@supersprint.com.
Warranty Limitations
The warranty is void in cases of damage resulting from:
- Vehicle accidents
- Unauthorized modifications
- Use of the vehicle in competitive environments (e.g., track events, rally races)
- Improper installation by unqualified individuals
Supersprint accepts no responsibility for damages to the vehicle caused by incorrect installation. In such cases, all warranty coverage on our products will be considered void. Supersprint is not liable for incidental damage, personal injury, or any other consequences arising from improper installation.
During installation, it is critical to ensure that exhaust components do not interfere with other vehicle systems or components, such as the fuel tank, electrical wiring, or aerodynamic elements (e.g., rear diffuser).
Labor and Ancillary Costs
This warranty does not cover labor charges or the cost of any additional parts required for the installation of a replacement product.
Submitting a Warranty Claim
To initiate a warranty claim, please email
sales@supersprint.com with all relevant documentation.